Tom was a great help in getting me to the standard required for me to be able to pass my driving practical test when I first contacted him he was very promt in his reply and explained that there would be a delay in getting me into the car but did give me a lead time of when he expected to get me started which was accurate because he was very busy but explained that if I was willing to wait then he would try his best to get me into the car asap but in the meantime I was given free access to his account for theory test pro and while I was waiting I could study and pass my theory (which I did thanks to this programme) meaning I was able to fully concentrate on my practical skills. Right from my first lesson Tom made me feel very comfortable in the car and when explaining manoeuvres his use of visual displays via his iPad and given reference point helped me immensely in working out how they should be done. If anyone Is looking for a driving instructor that knows his stuff, is reliable and is an all round genuine guy who will do everything in his power to get you to test standard and give you the confidence to pass then Tom is your man!!!!! Truly a great experience and would recommend Tom to anyone.